About DeepMemory AI

Turning ideas into reality since 2015

Your trusted AI & IT partner in Hong Kong, now offering enterprise SaaS solutions to businesses worldwide.

Our Story

Founded in 2015, DeepMemory AI began with a mission: make cutting-edge AI accessible to businesses of all sizes. What started as a boutique AI consultancy in Hong Kong has evolved into a full-stack SaaS platform - while maintaining our commitment to personalized service and technical excellence.

Our journey from custom development to SaaS was driven by a simple observation: many businesses face the same challenges with knowledge management, customer service automation, and data extraction. By building a platform that solves these problems out-of-the-box, we can serve more companies while offering custom development for unique enterprise needs.

We understand that turning your great idea into reality isn't always easy. With 10 years of proven expertise in AI, data science, and software development, we're here to help you stay competitive and thrive in the future.

Customer Success Stories

Real companies, real challenges, real results. Here's how we've helped businesses transform with AI.

Food Panda

Challenge

Needed to offer personalized user experiences to millions of customers across multiple markets, but lacked the AI infrastructure to segment and target users effectively.

Solution

DeepMemory AI developed a custom client segregation AI model that analyzes user behavior patterns and preferences in real-time.

Result

Improved user engagement metrics and conversion rates through personalized recommendations, leading to increased order frequency and customer lifetime value.

Crown Motors

Challenge

Traditional market research methods were slow and expensive. Needed real-time insights into customer demand and preferences from social media conversations.

Solution

Built an AI-powered market research tool that analyzes conversations from WhatsApp Groups, Facebook Pages, and Instagram to identify trends and demand signals.

Result

Gained competitive advantage through faster response to market trends, reduced market research costs by 60%, and improved product-market fit.

Yumama Works

Challenge

Manual operations in logistics, customer service, and meal customization were creating bottlenecks and limiting growth potential.

Solution

Developed a comprehensive operation system that automates workflow management and integrates deeply with popular messaging platforms (WhatsApp, Facebook Messenger).

Result

Reduced operational overhead by 40%, improved customer response times from hours to minutes, and scaled to serve 3x more customers without hiring additional staff.

Absolute Pure

Challenge

Creating quotations, invoices, receipts, and delivery notes manually was time-consuming and error-prone, limiting sales capacity.

Solution

Built a custom CRM with highly customized templates that enable staff to generate and print all documents in seconds.

Result

Increased sales capacity by 5x, eliminated document errors, and improved cash flow through faster invoicing and payment collection.

Physiotherapy Group

Challenge

Phone-based booking system created bottlenecks, double-bookings, and frustrated customers waiting for confirmation.

Solution

Developed a real-time membership and booking system that shows live availability across all physiotherapists and enables instant booking.

Result

Reduced booking time from 10 minutes (phone) to 2 seconds (online), eliminated double-bookings, and improved customer satisfaction scores by 45%.

FQEA ERP

Challenge

Managing membership, course registration, affiliate programs, and orders across multiple systems created inefficiencies and data inconsistencies.

Solution

Built an integrated ERP system with payment gateway integration to streamline the entire student lifecycle from registration to completion.

Result

Reduced administrative workload by 50%, increased course registration conversion by 30% through seamless payment flow, and automated affiliate commission calculations.

Beyond SaaS: Custom Development Services

While our SaaS platform handles 80% of common use cases, we understand that every business has unique requirements. Our experienced team builds custom AI solutions, integrations, and enterprise applications tailored to your specific needs.

Custom AI Chatbot Development

Multi-platform support (Instagram, WhatsApp, Telegram, custom channels), industry-specific training and workflows, integration with your existing CRM/ERP systems.

Generative AI Solutions

Custom AI models trained on your data, automated content creation pipelines, AI-powered product recommendations.

Enterprise AI Platform Development

Custom AI tools beyond our SaaS offering, proprietary algorithms and models, on-premise or hybrid deployments.

Web Application Development

Custom dashboards and portals, progressive web apps (PWA), integration with existing systems.

Mobile App Development

Native iOS and Android apps, cross-platform solutions (React Native, Flutter), backend API development.

CRM & ERP Solutions

Industry-specific CRM/ERP systems, custom workflows and automations, third-party integrations.

Business Intelligence & Analytics

Custom dashboards and reporting, predictive analytics and forecasting, data warehouse design and implementation.

Expert Guidance for Your AI Journey

Complement your SaaS subscription or custom development project with strategic consulting from our team of AI experts, data scientists, and business analysts.

Business Automation Consultation

Process analysis and optimization, AI opportunity identification, implementation roadmap development.

Cloud Transformation

Cloud architecture design, migration strategy and execution, cost optimization and management.

Generative AI Strategy

Use case identification, ROI analysis and business case development, pilot program design and execution.

AI-Powered Marketing Consultation

Marketing automation strategy, AI-driven content generation, customer segmentation and targeting.

Let's discuss your needs

Whether you're ready to start with our SaaS platform, need custom development, or want strategic guidance, we're here to help.

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