Terms of Service

Last Updated: December 25, 2024

1. Service Description

DeepMemory AI Limited ("we," "our," or "us") provides an AI-powered admin dashboard platform ("Service") that offers:

  • Document management and knowledge extraction
  • Meeting transcription and minute generation
  • AI-powered image generation and editing using Gemini API
  • Project and team collaboration tools
  • Google services integration (Calendar, Contacts, Gmail)
  • Credit-based consumption tracking for AI features

2. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.

3. Account Registration and Security

To use our Service, you must:

  • Register using Google OAuth authentication
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Upload, store, or transmit illegal, harmful, or offensive content
  • Violate any laws, regulations, or third-party rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for commercial purposes without authorization
  • Generate inappropriate or harmful content using AI features
  • Exceed reasonable usage limits or abuse credit allocation

5. AI Services and Credit System

Our AI-powered features operate on a credit-based system:

  • Each project receives monthly credit allocation (default 1000 credits)
  • Credits are consumed for AI transcription, image generation, and editing
  • Image generation costs 5 credits per generation
  • Image editing costs 1 credit per edit operation
  • Audio transcription costs 1 credit per minute
  • Credits reset monthly and unused credits do not carry over
  • We reserve the right to modify credit costs with notice

6. Google API Integration

Our Service integrates with Google APIs to provide enhanced functionality:

  • Google Calendar: View, create, edit, and manage events
  • Google Contacts: Access and manage contact information
  • Gmail: Email-related functionalities and integration

By connecting your Google account, you authorize us to access these services on your behalf. You may revoke this access at any time through your Google account settings.

7. Intellectual Property Rights

Your Content: You retain ownership of content you upload, create, or store using our Service.

AI-Generated Content: Content generated using our AI features (images, transcriptions, meeting minutes) is owned by you, subject to the underlying AI model's terms of use.

Our Service: The DeepMemory AI platform, including software, design, and documentation, is protected by intellectual property laws and remains our property.

8. Data Processing and Privacy

Our processing of your personal data is governed by our Privacy Policy. Key points include:

  • We process data necessary to provide and improve our Service
  • Third-party integrations (Google APIs, Gemini AI) are subject to their respective terms
  • You have rights regarding your personal data under applicable privacy laws
  • We implement appropriate security measures to protect your data

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE LAST 12 MONTHS
  • WE ARE NOT RESPONSIBLE FOR THE ACCURACY OF AI-GENERATED CONTENT
  • WE ARE NOT LIABLE FOR THIRD-PARTY SERVICE INTERRUPTIONS OR DATA LOSS

10. Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to the Service. We may suspend or terminate the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.

11. Termination

Either party may terminate your access to the Service:

  • By You: You may stop using the Service at any time
  • By Us: We may suspend or terminate accounts that violate these terms
  • Effect of Termination: You will lose access to the Service and stored data
  • Data Retention: We may retain data as required by law or our Privacy Policy

12. Modifications to Terms

We may update these Terms of Service from time to time. We will notify users of material changes through the Service or by email. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes shall be resolved through binding arbitration or in the courts of Hong Kong.

14. Contact Information

If you have questions about these Terms of Service, please contact us at:

DeepMemory AI Limited

Email: [email protected]

Address: Hong Kong

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.